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What you need to know about your Breakdown Care

…if your product is still in guarantee

  • Protection against breakdowns (including parts, labour and call-out)
  • Repairs by manufacturer-approved engineers
  • A UK customer care team available 8am – 8pm,  7 days a week
  • No product age limit on renewals
  • You could receive a brand-new replacement if we can’t fix it
  • Protection against damage caused by accident.

…if your product is out of guarantee

  • Protection against breakdowns (including parts, labour and call-out)
  • Repairs by manufacturer-approved engineers
  • A UK customer care team available 8am – 8pm,  7 days a week
  • No product age limit on renewals
  • You could receive a brand-new replacement if we can’t fix it
  • Protection begins 30 days after your application is processed

…if your product is still in guarantee

  • Costs of disposing of the original appliance
  • Costs arising from not being able to use the appliance
  • Cosmetic damage
  • Costs arising from not following manufacturer’s instructions

…if your product is out of guarantee

  • Costs of disposing of the original appliance
  • Costs arising from not being able to use the appliance
  • Cosmetic damage
  • Costs arising from not following manufacturer’s instructions
  • Damage caused by accident